Terms and Conditions of Golf Escape Travel
Introduction
These Terms and Conditions (the “Agreement”) govern the booking of tours provided by Golf Escape Travel (“the Company”, “we”, “us” or “our”) and constitute a legally binding agreement between the client (the “Client”, “you”) and the Company. By making a booking with us, you agree to the terms outlined in this Agreement. If you do not agree to any of these terms, you must not book a tour with us.
Guests are advised not to book flights until we have confirmed that the tour is proceeding. Booking flights prior to tour confirmation is done at the guest’s own risk, and the Company will not be held responsible for any costs or consequences arising from such bookings.
Booking and Payment
All bookings are subject to availability and will only be confirmed once the Company has received the required deposit. A deposit of €300 per person is due at the time of booking. An additional 20% deposit of the total tour price is due within 30 days of booking. Failure to pay this additional deposit within the specified time frame may result in the cancellation of the booking. The remaining balance of the total tour cost may be paid in instalments. However, the final payment must be made in full no less than 120 days prior to the scheduled departure date. Failure to make the final payment by the specified due date will result in the automatic cancellation of your booking. All payments made after the 120 prior to departure are non-refundable. It is strongly recommended that clients obtain travel insurance at the time of booking to cover cancellations or any unexpected changes.
Cancellations and Refunds
Clients may cancel their booking at any time by providing written notice to the Company. Cancellations are subject to the following fees:
- Cancellation after the deposit has been paid: 100% of the deposit is forfeited.
- Cancellations received after 3 months before the departure date: 100% of the total package cost, including any final payments, is non-refundable.
If, for any reason, the balance is not received by the due date, we reserve the right to treat the booking as cancelled by you.
Golf Escape Travel reserves the right to cancel or reschedule any tour departure at its sole discretion, including but not limited to circumstances arising from force majeure events, operational requirements, or any circumstances beyond our control. In the event of a cancellation by the Company, clients will be entitled to a full refund of payments made, but no further compensation will be provided.
Tour Itinerary
The Company reserves the right to make changes to the tour itinerary, including accommodation, golf courses, and transportation providers, if necessary. Any changes will be made in good faith and clients will be notified as soon as possible. In such cases, the Company will make reasonable efforts to offer alternatives of similar quality and value.
Health, Fitness, and Participation Requirements
All clients are required to be in good physical health and able to participate fully in the activities included in the tour, such as golfing and other scheduled excursions. It is the responsibility of the Client to ensure they are fit to travel and participate. If you are unsure of your health status, it is strongly recommended that you consult your doctor before booking the tour. The Company reserves the right to refuse participation to any person who does not meet the necessary physical or health requirements, without refund.
Insurance
It is a condition of booking that clients obtain adequate travel insurance to cover the full cost of the tour, including cancellation, loss of baggage, personal injury, medical emergencies, and other potential risks associated with travel. The Company is not responsible for any costs related to travel insurance or any claims made against the insurance provider. Clients should ensure their insurance covers all potential risks during the tour, including participation in sports or recreational activities such as golf.
Code of Conduct and Behaviour Expectations
All participants are expected to behave respectfully towards other clients, staff, and third-party service providers during the tour. Clients agree to adhere to any instructions or guidelines provided by the Company or the tour leader to ensure the safety, comfort, and enjoyment of all participants. Any disruptive behavior, including but not limited to excessive alcohol consumption, offensive language, or actions that jeopardize the safety or enjoyment of others, may result in removal from the tour without a refund.
Alcohol and Drugs Policy
While alcohol consumption may be included as part of the social activities during the tour, clients are expected to drink responsibly. The use of illegal drugs is strictly prohibited during the tour. Clients found to be in violation of this policy will be removed from the tour without refund.
No-minors Policy
Clients must be at least 18 years of age to participate in any of our tours. Golf Escape Travel does not accept bookings from minors or offer any services for individuals under the age of 18.
Changes to the Tour or Client’s Participation
Should a client choose to opt out of any scheduled activity, such as a round of golf or other planned excursion, no refund or partial refund will be offered for that activity. The Company will make reasonable efforts to accommodate any client requests for adjustments, but clients must understand that certain activities are integral to the tour package.
Special Needs and Requests
Clients with special needs, including dietary restrictions or mobility requirements, should notify the Company at the time of booking to ensure appropriate accommodations can be made. While the Company will make reasonable efforts to meet special requests, we cannot guarantee specific accommodations unless confirmed in writing at the time of booking.
Communication During the Tour
Clients will receive important information about the tour, including emergency contact details and instructions for the duration of the trip. The Company will provide a designated tour leader or contact person who will assist clients throughout the tour and address any issues or concerns as they arise.
Marketing and Photography
By participating in a tour with the Company, clients agree that photographs or video recordings taken during the tour may be used by Golf Escape Travel for promotional, marketing, or advertising purposes. Clients who do not wish to be featured in such materials must notify the Company in writing before the start of the tour.
Liability and Indemnity
The Company acts as an agent for third-party service providers, such as accommodation providers, golf courses, and transportation companies. We cannot be held responsible for any loss, injury, or damage arising from the services provided by these third parties. The Company’s liability is limited to the cost of the tour package. Clients agree to indemnify and hold Golf Escape Travel harmless from any claims, damages, or expenses arising out of their participation in the tour.
Legal Compliance and Jurisdiction
This Agreement is governed by Danish law, and any disputes arising from or in connection with this Agreement will be subject to the exclusive jurisdiction of the Danish courts. If you are booking from outside Denmark, you agree to comply with any applicable international laws and regulations.
Personal Data and GDPR Compliance
Golf Escape Travel is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR). We collect and process personal data solely for the purpose of delivering services related to the tour. Your data will not be shared with third parties without your consent, except where necessary to fulfill the requirements of the tour or as required by law.
Force Majeure
Golf Escape Travel shall not be liable for any failure or delay in the performance of our obligations under this Agreement due to causes beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, or government restrictions.
Acceptance of Terms
By making a booking, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Your booking with Golf Escape Travel constitutes your acceptance of these terms.