Effective Date: Jan 2025

1. Introduction

Golf Escape Travel (hereinafter referred to as “we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our services and visiting our website, you agree to the collection and use of information in accordance with this policy.

2. Data Controller

For the purposes of the GDPR, the data controller is:

Golf Escape Travel
Denmark
Email: [email protected]
Phone: +4593987400

3. Information We Collect

We collect the following categories of personal data:

  • Personal Identification Information: Name, email address, phone number, nationality, and other identifying details.
  • Booking Information: Travel dates, preferences, and other details relevant to booking and providing our services.
  • Payment Information: Payment card details and billing information, collected through secure third-party payment processors.
  • Online Activity Data: IP address, browser type, device data, cookies, and other analytics data.

We collect this data directly from you when you:

  • Register for our golf tours
  • Make a booking or request additional services
  • Subscribe to our newsletters or marketing communications
  • Contact us via our website or email

4. Purpose of Processing Personal Data

We process your personal data for the following purposes:

  • To provide our services, including managing your booking, processing payments, and communicating with you regarding your bookings
  • To send you marketing communications, offers, and updates (with your consent where required)
  • To respond to your inquiries and provide customer support
  • To analyze and improve our services and website functionality
  • To comply with legal obligations

5. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

  • Performance of a contract: Where processing is necessary to fulfill the terms of a booking or other services you have requested.
  • Consent: Where you have provided explicit consent to receive marketing communications or for other specific processing purposes.
  • Legal obligation: Where processing is necessary for compliance with legal requirements.
  • Legitimate interests: For purposes such as improving our services, marketing (with your consent where required), and ensuring the security of our website.

6. Sharing Your Data

We will not share your personal data with third parties for marketing purposes without your explicit consent. However, we may share your data with the following categories of third parties, where necessary for the performance of our services:

  • Payment processors: For processing payments securely.
  • Tour operators and partners: Who assist in providing the services you have booked.
  • Service providers: Such as email marketing platforms, IT providers, and customer support services.
  • Legal authorities: When required by law or to protect our rights.

All third parties with whom we share your data are contractually obligated to ensure the security and confidentiality of your data.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. Where we no longer require your personal data, we will securely delete or anonymize it.

8. Your Rights Under GDPR

As a data subject, you have the following rights under the GDPR:

  • Right to access: You have the right to request access to your personal data held by us.
  • Right to rectification: You have the right to correct any inaccurate or incomplete data.
  • Right to erasure: You can request that we delete your personal data in certain circumstances.
  • Right to restriction of processing: You can request the restriction of processing of your personal data.
  • Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
  • Right to withdraw consent: Where processing is based on consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact us using the contact details provided below.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your use of our website. Cookies allow us to personalize content, improve user experience, and analyze web traffic. You may control the use of cookies through your browser settings, but note that some website features may not function properly if cookies are disabled.

For more information on how we use cookies, please refer to our Cookie Policy [insert link to Cookie Policy].

10. International Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA) for the purposes outlined in this Privacy Policy. In such cases, we ensure that appropriate safeguards are in place to protect your data, in accordance with the requirements of the GDPR.

11. Security of Personal Data

We take the protection of your personal data seriously and employ reasonable organizational, technical, and administrative measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot guarantee the absolute security of your data.

12. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

Golf Escape Travel
Denmark
Email: [email protected]
Phone: +4593987400

You also have the right to lodge a complaint with the relevant supervisory authority if you believe your data protection rights have been violated.